Keywords: e-government
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Journal Articles
Proceedings of the Institution of Civil Engineers - Municipal Engineer (2010) 163 (2): 77–88.
Published: 01 June 2010
...-government are promising to enhance the delivery of public goods and services to citizens not only by improving the process and management of government, but also by redefining the traditional concepts of citizenship. e-government is the use of information and communication technology, combined...

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