...Theaanna Kiaos Purpose The purpose is to problematize authenticity in organizational settings and show how it operates as a modern expression of normative control rather than resistance to it. Design/methodology/approach This study adopts an ethnographic approach, drawing on eight months...

... knowledge and performance competence drive these processes rather than externally visible considerations of authenticity. Research limitations/implications This paper is a single-venue descriptive research. Originality/value This paper adds to the relatively few small-scale ethnographies of urban...