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Purpose

This paper aims to increase the understanding of involvement and participation in the co-design of an outcome-based procurement.

Design/methodology/approach

First, it presents a relational model for performing co-design activities. Second, it examines how the model might be applied in performing an outcome-based procurement. Third, it presents a Web-based platform for co-designing procurement, developed according to the relational model. Fourth, it illustrates the model with a concrete procurement where the collaboration is mainly performed face to face, but partly mediated by the Web-based platform.

Findings

As a conclusion, the relational co-design model seems to work well in framing the core tasks of an outcome-based procurement. In spite of that, the Web-based platform does not direct the user enough to perform procurement.

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