..., such as drafting tender documents and contracts. However, trust and human oversight are seen as essential: professionals want to retain responsibility for final decisions. Some worry that overreliance on GenAI may erode their critical thinking, particularly among newcomers. Professionals are experimenting...

...Pirkko Heikkinen; Kirsi-Maria Halonen Purpose The purpose of this paper is to analyze, on the basis of novel empirical data from Finland and previous research literature, trust in procurement judicial review and the factors that influence the decision of businesses to complain or not. Design...

... of this kind of network is to develop and maintain complex technological systems, such as ICT systems for the public sector. The coopetitive nature of the network poses numerous difficulties for productivity. This paper aims to explore how trust-building can mitigate such difficulties. Design/methodology...