... users’ satisfaction with four criteria, including protection, comfort, attractiveness and functionality, to identify the strengths and weaknesses of each stair. Findings Results confirmed the presence of essential design aspects that encourage users to come and practice certain activities...

... to the traditional firm location theory, this study highlights that a territory’s attractiveness is related to its potential, active contribution to value co-creation. The study’s arguments provide a contribution to the current debate about territorial servitisation but should be refined through empirical analyses...