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Keywords: Street-level bureaucrats
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Journal Articles
Street-level bureaucrats: tensions and challenges in online placemaking
Available to Purchase
Journal of Place Management and Development (2022) 15 (4): 357–373.
Published: 14 October 2021
... the reluctance of area brokers to exploit the potential of social media in their work. Originality/value Several studies have addressed the use of social media in placemaking, but all neglected the perspective of street-level bureaucrats who shape the placemaking process in direct contact with citizens...
