Keywords: Web 2.0
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Journal Articles
Journal of Quality in Maintenance Engineering (2014) 20 (3): 233–248.
Published: 05 August 2014
... as such ICTs as, for instance, the emergent web technologies, the service-oriented architecture (SOA), the web services and the Web 2.0 are analysed. Findings – The findings highlight the need for a clearer understanding of the characteristics of different ICTs, such as Web 2.0 technologies, Cloud...

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