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Keywords: AI-enabled chatbot
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Journal Articles
Determinants of chatbot continuance intention in airlines: theory and evidence
Available to Purchase
Journal of Research in Interactive Marketing 1–23.
Published: 13 January 2026
... influence CI via trust and CEXP. Justin Paul can be contacted at: profjust@gmail.com 10 07 2025 18 09 2025 24 11 2025 06 12 2025 10 12 2025 © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only AI-enabled chatbot Airlines...
