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Keywords: Self-service technology
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Journal Articles
Journal of Research in Interactive Marketing (2017) 11 (3): 214–231.
Published: 14 August 2017
... of the time convenience of self-service technologies (SSTs) on the proposed relationships in the model. Design/methodology/approach This study was conducted in a retail setting in which an automated checkout process occurred with the use of self-checkout systems. A self-administered, online survey...
