Keywords: Technology acceptance model
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Journal Articles
Journal Articles
Journal of Research in Interactive Marketing (2016) 10 (1): 67–84.
Published: 14 March 2016
... the idiosyncratic mCRM characteristics that have not yet been examined in the sales technology literature. Design/methodology/approach – This research utilizes the technology acceptance model and the technology-to-performance chain as the foundation of a conceptual model of the drivers and outcomes of mCRM...
Journal Articles
Journal of Research in Interactive Marketing (2011) 5 (2-3): 116–129.
Published: 07 June 2011
...José Carlos Martins Rodrigues Pinho; Ana Maria Soares Purpose The purpose of this paper is to provide an understanding of the process of new technology adoption, notably social networks (SN), relying on a specific model, the technology acceptance model (TAM). Design/methodology/approach...

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