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Keywords: Business improvement
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Journal Articles
The Human Sigma approach to business improvement in tourism SMEs
Available to Purchase
Journal of Small Business and Enterprise Development (2015) 22 (2): 302–319.
Published: 18 May 2015
... an analysis of contemporary business improvement tool implementation in UK tourism SMEs. Design/methodology/approach – This paper presents an exploratory study of the Human Sigma approach to business improvement. Particularly, the research offers an overview of approaches to business improvement, whilst...
Journal Articles
Levels of innovation within SMEs in peripheral regions: the role of business improvement initiatives
Available to Purchase
Journal of Small Business and Enterprise Development (2013) 20 (1): 102–124.
Published: 15 February 2013
...Richard Harris; Rodney McAdam; Irene McCausland; Renee Reid Purpose The aim of this paper is to investigate the effectiveness of business improvement methods (BIM/TQM) in contributing to innovation implementation in SMEs within peripheral regions. Design/methodology/approach A survey...
