Keywords: ISO 9000
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Journal Articles
Journal of Small Business and Enterprise Development (1999) 6 (1): 37–54.
Published: 01 March 1999
...Ray Murphy For many small and medium‐sized enterprises (SMEs), quality systems, and ISO 9000 (BS EN, ISO 9000‐1, 1994) in particular, are a fact of life. Quality systems are seen as a necessary qualification for trading in certain markets. This can encourage businesses to think of quality only...

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