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Keywords: Value
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Journal Articles
Client perceived value within ISO 9000 consultancy projects
Available to Purchase
Journal of Small Business and Enterprise Development (1999) 6 (1): 37–54.
Published: 01 March 1999
..., the first one to come along, or a friend. This paper, which is based on a survey of SMEs registered to ISO 9000, and will be presented at the Small Business and Enterprise Development Conference, 22nd and 23rd March, 1999, explores clients’ perceptions of value through the development of a model of client...
