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Keywords: GenAI
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Journal Articles
Journal of Social Impact in Business Research (2026) 2 (3): 51–71.
Published: 23 June 2026
... of generative artificial intelligence (GenAI) in their service ecosystem. Design/methodology/approach For developing the GenAI social impact framework, this research relies upon a systematic review of academic articles and business and policy publications and collaboration with healthcare SME experts...

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