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Purpose

The purpose of this paper is to provide a guide through which the Zachman Framework can be used to address challenges and for successful implementation of enterprise architecture (EA) in an organisation that deploys it.

Design/methodology/approach

Qualitative research methods were followed, within which the case study approach was applied. The interpretive method was used in the analysis of the qualitative data.

Findings

Based on the findings, a method is proposed through which EA can be implemented in an organisation by using the Zachman Framework.

Originality/value

This is an original research work. Also, the paper has not been submitted to other journal for review and possible publication.

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