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Questions related to perception in groupware systems have received a lot of attention in recent Computer Supported Cooperative Work (CSCW) studies. This paper presents a model of support of perception for a groupware approach based upon communication, coordination and cooperation. The suggested model is applied through learningware technology. The AulaNet learning environment was used as a source of experiences for development of the proposed model. The conception of a new service, implemented on AulaNet to illustrate the utilization of perception information, also is presented. Some of the problems that have been encountered, questions of implementation and difficulties derived from the addition of new functionalities, are highlighted throughout the paper.

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