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Keywords: Antecedents
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Journal Articles
Journal of Systems and Information Technology (2025) 27 (4): 607–640.
Published: 05 May 2025
...Khalil Hussain; Amir Zaib Abbasi; Rodoula H. Tsiotsou; Ding Hooi Ting Purpose This study aims to examine the antecedents [such as service quality (call), network quality (internet), perceived value, and corporate image] and consequences [such as electronic word of mouth (eWOM), customer loyalty...
