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Keywords: Communication quality
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Journal Articles
Journal of Systems and Information Technology (2026) 28 (3): 391–414.
Published: 16 January 2026
... degrees of effectiveness. The purpose of this paper is to extend the DeLone and McLean’s Information Systems Success Model ( ISSM ) was extended with communication quality, decision quality and knowledge acquisition to understand the antecedents and outcomes of e-procurement usage. Design/methodology...
