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Keywords: Enablers
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Journal Articles
An instrument validation of TQM enablers and IT resources in Indian ICT organizations
Available to Purchase
Journal of Systems and Information Technology (2020) 22 (2): 179–200.
Published: 10 July 2020
...Suby Khanam; Faisal Talib; Jamshed Siddiqui Purpose The purpose of this study is to identify and rank total quality management (TQM) enablers and information technology (IT) resources to provide a reliable and valid measurement instrument for evaluation in Indian information and communications...
