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Keywords: Intangible benefits
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Journal Articles
Application of a scoring method for measuring the value of knowledge‐based systems to key employees
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Journal of Systems and Information Technology (1997) 1 (2): 22–40.
Published: 01 December 1997
... of using this approach stems from the fact that many KBSs are typified by numerous intangible benefits and costs. Traditional cost benefit models are unable to account for the contribution of intangible benefits to the value of an evolving KBS project. The method presented here overcomes this difficulty...
