... ; Galloway and Whyte, 1989 ; Lyytinen, 1988). © Emerald Group Publishing Limited 2011 User studies Training Simulation Mentoring Information systems Israel In recent years, the penetration, sophistication, and diversity of information systems has increased dramatically. Information...

... framework. The multiple case study approach is used as the research method, and data are collected in Ireland and Israel by interviews and analysed using text coding methods. Findings Factors elicited in the literature are generally corroborated, yet the salient factor on the localized perspective...