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Keywords: Social presence
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Journal Articles
Self-presentational concerns and lurking among users on social networking sites: an empirical study based on a moderated mediation model
Available to Purchase
Journal of Systems and Information Technology (2024) 26 (4): 641–658.
Published: 25 October 2024
... concerns, SNS fatigue and social presence. Design/methodology/approach Building upon the theoretical framework, a moderated mediation model is established to illustrate the mechanisms of lurking on SNS. Survey data were collected from 616 SNS users through an online survey and analyzed using the SPSS...
Journal Articles
Investigating chatbot users’ e-satisfaction and patronage intention through social presence and flow: Indian online travel agencies (OTAs)
Available to Purchase
Journal of Systems and Information Technology (2024) 26 (1): 89–114.
Published: 12 February 2024
... in this industry, these insights are of paramount importance for achieving sustained profitability and growth. Design/methodology/approach The research framework primarily focused on the factors that precede e-satisfaction and patronage intention among chatbot users, which include social presence, flow...
Journal Articles
E-learning satisfaction and retention: a concurrent perspective of cognitive absorption, perceived social presence and technology acceptance model
Available to PurchaseMaruf Gbadebo Salimon, Sany Mohd Mokhtar Sanuri, Olayemi Abdullateef Aliyu, Selvan Perumal, Maha Mohammed Yusr
Journal of Systems and Information Technology (2021) 23 (1): 109–129.
Published: 12 March 2021
...Maruf Gbadebo Salimon; Sany Mohd Mokhtar Sanuri; Olayemi Abdullateef Aliyu; Selvan Perumal; Maha Mohammed Yusr Purpose The purpose of this study is to concurrently test the effect of cognitive absorption and perceived social presence on technology acceptance model core variables, e-satisfaction...
