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Keywords: Social software
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Journal Articles
Journal of Systems and Information Technology (2016) 18 (3): 277–296.
Published: 08 August 2016
...Alexander Stocker; Johannes Müller Purpose To measure the success of corporate social software (CSS), interviews, surveys, content and usage data analysis have been commonly used in practice. While interviews and surveys are only capable of making perceived use and benefits transparent, usage data...
