... specification, thus affecting the quality of the output requirements as well as quality of the final information system. Design/methodology/approach Requirement elicitation was carried out in three phases: phase I involved document review, phase II was an interview and phase III used a survey. Respondents...

... technologies ‐ encouraged by optimistic, yet contradictory forecasts on the future volume of mobile commerce. This paper reports on a national consumer survey conducted to investigate (i) the Finnish consumers’ willingness to use a number of initial mobile service, (ii) the common supposition that m‐commerce...