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Purpose
This study examines when ESG communication enhances firm value and when its valuation effect weakens under different industry conditions.
Design/methodology/approach
We use textual analysis of 50,563 quarterly earnings call transcripts from 1,577 US firms to measure ESG communication and estimate fixed-effects models with industry competition, growth and turbulence as moderators.
Findings
ESG communication is positively associated with firm value on average, but this relationship weakens in highly competitive and high-growth industries, with heterogeneous effects across ESG dimensions.
Originality/value
This study extends prior ESG–firm value research by showing how investors interpret ESG communication and that its valuation consequences depend on industry competition, growth and turbulence.
© Emerald Publishing Limited
2026
Emerald Publishing Limited
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