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Keywords: Balanced scorecard
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Journal Articles
Journal Articles
Journal of Strategy and Management (2016) 9 (4): 406–428.
Published: 21 November 2016
... in the healthcare sector to bring about improved performance. The paper aims to discuss these issues. Design/methodology/approach This study is interpretivist in nature, specifically focussing on exploring how the balanced scorecard can support improved service delivery within a hospital department...
Journal Articles

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