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Keywords: Balanced scorecard
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Journal Articles
Journal:
Journal of Strategy and Management
Journal of Strategy and Management (2026) 19 (2): 270–291.
Published: 19 December 2025
... that a widely used approach for SOIP is the balanced scorecard (BSC), developed by Kaplan and Norton (e.g. Quezada et al., 2009 ; Craig and Moores, 2010), indicating its practical and theoretical importance (Tawse and Tabesh, 2023). Furthermore, reports have indicated that its use is high...
Journal Articles
Journal:
Journal of Strategy and Management
Journal of Strategy and Management (2016) 9 (4): 406–428.
Published: 21 November 2016
... in the healthcare sector to bring about improved performance. The paper aims to discuss these issues. Design/methodology/approach This study is interpretivist in nature, specifically focussing on exploring how the balanced scorecard can support improved service delivery within a hospital department...
Journal Articles
Journal:
Journal of Strategy and Management
Journal of Strategy and Management (2012) 5 (3): 353–368.
Published: 03 August 2012
... The author offers a part of the Balanced Scorecard model named “Management and Control Perspective” as one of the improvement tools for the system of planning military expenditures and effective utilization of budgetary funds. Findings The results show that the Balanced Scorecard application, using...
