... scenario of COVID-19, the way digital platforms support TE in overcoming a crisis, specifically the economic crisis caused by the pandemic, was analysed. Design/methodology/approach To achieve the goal, the authors used the case study methodology. The interview was compared for the company analysed...

... on this, Volkoff et al. (2007) argued that when embedded in technology, organizational elements such as routines and roles acquire a material aspect, in addition to the ostensive and performative aspects identified by Feldman and Pentland. Accountability Open innovation Digital platforms...