... organization. The authors analyzed data from 1,082 employees using hierarchical (multi-level) linear modeling. Findings Management can support learning and influence engagement and identification by defining communities of practice and establishing goals, but this is not always successful. Engagement may...

... strategic management “orders” is thus, seen as problematic because, engagement in communities often requires transcending boundaries across formal structures within the firm (Bechky, 2003), as well as with others in different institutions (Holmqvist, 2003). This is further complicated when communities have...