...Gajanan Bharat Haldankar; Anjali Sajilal Purpose The purpose of this study is to investigate the evolution of UPI performance in India. The investigation addresses three major components, firstly, to study the impact of COVID-19 on UPI ecosystem; secondly, to assess performance of major UPI...

...Muhammad Ihsan Fawzi; Apol Pribadi Subriadi; Mochammad Fahlevi Purpose This study aims to examine how technological, organisational and environmental factors shape information technology ( IT ) adoption in multinational enterprises (MNEs) during the COVID-19 pandemic, and how adoption affects...

... the determinants of long-term UPI payment growth. Findings This study found that the UPI ecosystem, including internet penetration, payment applications on the UPI interface, particularly BHIM app transaction volumes and the COVID-19 pandemic structural break, significantly influences UPI payment...

... assessing the extent to which digitalization mitigated the negative impacts of the COVID-19 crisis. Design/methodology/approach The empirical approach is based on data collected from 452 Armenian SMEs, which were further analyzed using SPSS Statistics 23.0 software. Scales for assessing the COVID-19...

...Amitabh Verma Purpose The purpose of this research is to determine how supply chain management (SCM) might be less affected by COVID-19 by using innovative technologies such as the Internet of Things (IoT), eco-friendly corporate practices and other digital advancements. It strongly emphasizes...

...Prabhakar Nandru; Madhavaiah Chendragiri; Senthilkumar S.A. Purpose This study aims to investigate the antecedents of behavioral intention and actual usage of mobile payment (m-payment) services during the COVID-19 pandemic among Indian consumers. Design/methodology/approach The proposed...

... only P.S. JosephNg can be contacted at: joseph.ng@newinti.edu.my Contactless Covid-19 Ecotourism Host card emulator Process innovation Mobile hotel Near field communication Smart cities Sustainable tourism On December 31, 2019, the new pneumonia virus was first reported...

...Yudi Fernando; Mohammed Hammam Mohammed Al-Madani; Muhammad Shabir Shaharudin Purpose This paper aims to investigate how manufacturing firms behave to mitigate business risk during and post-COVID-19 coronavirus disease (COVID-19) on the global supply chain. Design/methodology/approach...

...Jovita Angela; Nofie Iman Purpose The purpose of this study is to explore and present a clear overview of innovation topics during the first year of the COVID-19 pandemic, and then organise these topics into various analyses. Design/methodology/approach The authors use multiple language...

... the constructed model to analyse the determinants of workers’ intentions to use e-wallet payment options for business transactions rather than physical currency during the ongoing COVID-19 pandemic. Finally, the paper examines whether there are any significant variations in the usage intentions of Ghanaian...

... in the COVID-19 pandemic, is to analyze the network of capacities, relationships and effects generated, over time, by a series of projects financed by the State in 2010, to clarify the link between learning effects and social effects. Design/methodology/approach A qualitative methodology focused...

...Mohammad Nabil Almunawar; Muhammad Anshari Purpose As a result of the COVID-19 pandemic, numerous businesses have migrated to an online delivery platform (ODP) to survive and reconnect with their customers. This study aims to focus on how the public perceives ODP. It examined the acceptance...

...Ntibaneng Hunadi Maleka; Walter Matli Purpose The purpose of this study is to provide current state of knowledge on how the COVID-19 emergency situation necessitated the behaviour influencing use and acceptance of telehealth. This study interlinks the health belief model (HBM) and the unified...

...Mohd Danish Kirmani; Md. Asadul Haque; Muhammad Ahsan Sadiq; Faiz Hasan Purpose This study aims to examine the factors influencing user satisfaction with unified payment interface (UPI)-based payment systems during the COVID-19 pandemic in India. The study also aimed to examine whether the user...

...Pragati Agarwal; Sanjeev Swami; Sunita Kumari Malhotra Purpose The purpose of this paper is to give an overview of artificial intelligence (AI) and other AI-enabled technologies and to describe how COVID-19 affects various industries such as health care, manufacturing, retail, food services...

...Charlotta Kronblad; Johanna Envall Pregmark Purpose The effects of the spread of COVID-19 across the world are devastating, both from a health and an economic perspective. However, we also see encouraging examples of collaborative and innovative initiatives, in society and in organizations...

...Kojo Kakra Twum; Daniel Ofori; Gabriel Keney; Bright Korang-Yeboah Purpose This study aims to examine the factors affecting behavioural intention to use E-learning during the COVID-19 pandemic. The study applies the unified theory of acceptance and use of technology 2 (UTAUT2) to identify...

...Eulalia Santos; Vanessa Ratten; Ana Diogo; Fernando Tavares Purpose The COVID-19 pandemic has spread rapidly around the world and Portugal is no exception. Positive and negative effects are extremely important in individual's life experiences and in particular in the context of the quarantine...

... the Covid-19 pandemic. Design/methodology/approach Following a netnographic approach, the authors studied the computer-mediated social interactions of internet-based virtual innovation communities. Findings This study found that the SE business models contribute to overcome the challenges...

...André Rocha; Fernando Almeida Purpose This study aims to explore worldwide innovative solutions that have been proposed to mitigate the effects of COVID-19 pandemic on people’s mental health. Design/methodology/approach A qualitative methodology is adopted, which performs an exploratory study...