... capabilities ( DC ), innovation culture ( IC ) and transformational leadership ( TL ) jointly operate within a contingency framework to shape DI in regulated service environments. Design/methodology/approach A quantitative design using survey data from 396 managers in Pakistan’s banking industry was used...

... aims to identify the agility level of telecommunications companies in Indonesia. It also examines the effect of leadership style directly and indirectly through the mediation of employee readiness, innovation culture, technology capability and organisational structure. Design/methodology/approach...