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Keywords: MyPertamina
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Journal Articles
Is MyPertamina a solution or problem maker? Developing customer trust to answer
Available to Purchase
Journal of Science and Technology Policy Management (2025) 16 (2): 279–299.
Published: 12 October 2023
...Hendra Riofita Purpose This study aims to develop customer trust through information quality, customer awareness, and perceived value. This study is motivated by the hustle and bustle occurred as the result of the socialization of MyPertamina, a digital payment service for subsidized fuel...
