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Keywords: Push–Pull–Mooring theory
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Journal Articles
Study of adoption of artificial intelligence technology-driven natural large language model-based chatbots by firms for customer service interaction
Available to Purchase
Journal of Science and Technology Policy Management (2025) 16 (8): 1367–1379.
Published: 06 May 2024
... Licensed re-use rights only Artificial intelligence Large language model Chatbots Push-pull-mooring theory Technology adoption Thematic content analysis The world of business has altered with the advent of the internet (Finedo, 2011 ; Stone, 2017). Web 2.0, cloud-based technologies...
Journal Articles
Study of awareness, adoption and experience of telemedicine technology services; perspectives during coronavirus (COVID-19) pandemic crisis and associated economic lockdown in India
Available to Purchase
Journal of Science and Technology Policy Management (2022) 13 (4): 788–811.
Published: 01 June 2021
... 01 2021 15 03 2021 17 03 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Telemedicine Coronavirus pandemic and economic lockdown Indian health-care market context Push–Pull–Mooring theory Technology-based service awareness...
