... of Perceived Usefulness and trust in the relationship with intention to continue use e-government services. Findings The findings indicated that intention to continue use e-government services is significantly influenced by perceived usefulness, trust and satisfaction. In addition, trust directly impacts...

... The study findings demonstrate that perceived benefits, ease of use, usefulness, risk and trust play crucial roles as antecedents to user confirmation and satisfaction, thereby influencing the intention for continuous service usage. Notably, the hypotheses formulated for the study received robust support...

...Xuan Cu Le Purpose This paper aims to illuminate a mechanism of positive word of mouth (PWOM) toward mobile banking (m-banking) by extending the fairness theory (FAT) with satisfaction (SAT) and value-in-use (VIU). Design/methodology/approach A research model is examined by obtaining data from...

... by the SDT, but it also has a direct effect to the satisfaction. It also informs that the satisfaction and the perceived usefulness indeed have a significant effect to the continuance usage intention of the m-banking. In addition, it also demonstrates that the perceived competence and perceived relatedness...