... Limited 2025 Emerald Publishing Limited Licensed re-use rights only Effort expectancy Facilitating condition Performance expectancy Quick response code Indonesian standard (QRIS) Social influence Word of mouth The rapidly growing digital transformation has brought significant shifts...

... usefulness, perceived ease of use, social influence, perceived risk and financial literacy), which was tested using 310 low-income respondents in Northern India. The PLS-SEM approach was used to analyse the data. Findings The results indicate that perceived usefulness, perceived ease of use, social...

..., this study aims to explore potential predictors of behavioral intention toward AES such as effort expectancy, performance expectancy, customer wealth (CW), social influence and perceived characteristics of innovation. Design/methodology/approach Potential causal connections between key UTAUT factors...

... remains a challenge that requires further investigation. Thus, this study aims to investigate the factors influencing online customers’ attitudes and intentions towards adopting e-payment for online transactions, social influence, perceived ease of use, perceived usefulness, perceived trust, structural...

...Sevenpri Candra; Edith Frederica; Hanifa Amalia Putri; Ooi Kok Loang Purpose This study aims to analyze the effects of performance expectancy, effort expectancy, social influence and facilitating conditions on the behavioral intention of using mobile health applications, especially during...

... and PTR on ICP. However, social influence was found to exhibit a negative effect on ICP. Furthermore, ICP was found to contribute no mediation effects on the relationships of any of the components with the actual ACP. Practical implications This study’s findings are widely useful for marketers...

... had a positive and substantial effect on the intention to use cashless payment (ICP). In contrast, effort expectancy (EE) and social influence did not have any considerable influence on ICP. Furthermore, ICP had substantial mediating effects between the adoption of cashless payment (ACP) and PE, LC...

... and global positioning system. The authors found that performance expectancy, social influence and habit positively influence customers to accept ride-hailing in Indonesia. Research limitations/implications Although this research has a small sample, it is still relevant to understand people’s acceptance...