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Keywords: e-services
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Journal Articles
Applying fuzzy logic to balanced scorecard for the performance evaluation of government e-services
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Journal of Science and Technology Policy Management (2026) 17 (3): 710–730.
Published: 14 August 2024
...Osama Sohaib; Abdelfatah Arman; Vazeerjan Begum; Tahseen Arshi Purpose The purpose of this study is to assess the performance of United Arab Emirates (UAE) Government e-services by using the fuzzy technique for order preference by similarity to ideal solution (TOPSIS) methodology, integrating...
