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Keywords: AI chatbots
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Journal Articles
Khoi Minh Nguyen, Phuong Le Hai Pham, Thu Thi Minh Do, Ngan Kim Nguyen, Chi Ha Vo, Ngan Thanh Nguyen
Journal:
Journal of Tourism Futures
Journal of Tourism Futures 1–34.
Published: 16 March 2026
...Khoi Minh Nguyen; Phuong Le Hai Pham; Thu Thi Minh Do; Ngan Kim Nguyen; Chi Ha Vo; Ngan Thanh Nguyen Purpose To investigate the role of AI chatbots in shaping tourists' perceptions of sustainable tourism destinations during the pre-visit phase, this research examines how two dimensions of AI...
Includes: Supplementary data
