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Keywords: Automation
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Journal Articles
Journal:
Journal of Tourism Futures
Journal of Tourism Futures (2024) 10 (1): 116–130.
Published: 05 May 2022
...Konstantinos Solakis; Vicky Katsoni; Ali B. Mahmoud; Nicholas Grigoriou Purpose This is a general review study aiming to specify the key customer-based factors and technologies that influence the value co-creation (VCC) process through artificial intelligence (AI) and automation in the hospitality...
