...Isuru Udayangani Hewapathirana Purpose This study explores the pioneering approach of utilising machine learning (ML) models and integrating social media data for predicting tourist arrivals in Sri Lanka. Design/methodology/approach Two sets of experiments are performed in this research. First...

...Clara Martin-Duque; Juan José Fernández-Muñoz; Javier M. Moguerza; Aurora Ruiz-Rua Purpose Recommendation systems are a fundamental tool for hotels to adopt a differentiating competitive strategy. The main purpose of this work is to use machine learning techniques to treat imbalanced data sets...

..., chatbots, metaversal tourism and new reality, machine learning (ML) and natural language processing (NLP) are technologies that influence VCC. Research limitations/implications The results of this research inform a theoretical framework articulating the human and AI elements for future research set...

...Dinda Thalia Andariesta; Meditya Wasesa Purpose This research presents machine learning models for predicting international tourist arrivals in Indonesia during the COVID-19 pandemic using multisource Internet data. Design/methodology/approach To develop the prediction models, this research...

...M. Omar Parvez Purpose Technological innovation has been changing the tourism industry precipitously and making the holiday experience more enjoyable and easier than before. The purpose of this study is to identify the current and future changes by the machine learning (ML) system as artificial...

... used and will be used in the future. Chatbots Robots Human-Robot interaction Technologies Machine learning Artificial intelligence Nagaraj Samala can be contacted at: raajsamala.phd@gmail.com 04 07 2019 02 11 2019 15 02 2020 06 03 2020 © Nagaraj Samala...