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Keywords: freight transport
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Journal Articles
Pavle Pitka, PhD, Tatjana Kovačević, PhD, Milan Simeunović, PhD, Milja Simeunović, PhD, Andrijana Jović, MSc
Proceedings of the Institution of Civil Engineers - Transport (2024) 177 (7): 457–466.
Published: 05 December 2024
...Pavle Pitka, PhD; Tatjana Kovačević, PhD; Milan Simeunović, PhD; Milja Simeunović, PhD; Andrijana Jović, MSc Service quality in any sector is determined by its users, so their input must be taken into account when evaluating services. This is true for freight transport. However, as transport...
