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The approach described is based on conceptual analysis and practical experience on large‐scale financial planning models. In the authors' view, improved ergonomics in modelling can be achieved by visualising not only the MCDM stage of the model but the whole model structure. Three visualisations are constructed that cover managerial trade‐offs, environmental uncertainty and resource requirements. The results presented are based on real‐world complex financial models in a large commercial bank. It is suggested that the quality of the model/user interface does not seem to depend so much on the interactiveness of the tools used, but on the comprehensive illustrations that guide managers to essential discussions.

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