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In management cybernetics, artificial intelligence is altering the ways in which computers are usable as problem‐solving tools. The talent of humans at thus smartly creating and operating tools is indeed a feature of human‐based brainpower. Actualization of “man‐machine” interaction is of paramount importance since the innovative application of all knowledge‐based resources is increasingly impacting on global economic power and, consequently, success of every organization. At the same time, questions have arisen about the extent to which computers can intelligently complete tasks. Presents a methodology whereby change as necessary to extend synergistically the capabilities of both humans and their machines can be implemented successfully.

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