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Decision support systems (DSS) is the mathematical‐model building tool of business environments. Artificial intelligence (AI) is the tool that will hopefully help computers make better business decisions by allowing the computer to learn from its experiences. The combination of DSS and AI takes us out of the theoretical by integrating the analytical tools into the management decision process, thereby making the decisions practical and useful. Discusses the integration of DSS and AI into the business decision‐making process.

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