A look at why information systems fail

With the year 2000 approaching, there is great concern about the Y2K (Year 2000) changes needed in information systems (IS) code so that these information systems will not fail or cause harm when 2000 approaches. This concern has prompted this paper to examine the work that is being done on why information systems fail. The paper provides some background on some of the leading work being conducted in this area, and then discusses the results of a recent survey by the author that looks at IS failures.