User interests in electronic commerce reflect the behavior set of users acting on certain impulse. Electronic commerce web stations (ECWS) might make full use of intelligent IT to create and refine user interests database (UIDB) to make services personalized. In this paper, the issues about how to implement such kind of services are investigated, the concepts of user interests and their transitions are defined; the structure of UIDB and how to create it are explored, and the analysis and mining of the data in server log files to help dynamically updating UIDB are discussed in detail. Then, ECWS can actively recommend suitable series of pre‐sent web pages for different users and flexibly deal with transitions of users' interests. The dynamic structure may make the system perfect after a period of use to help ECWS to offer their users with personalized service.
Article navigation
1 February 2004
Conceptual Paper|
February 01 2004
Dynamically updating UIDB to implement personalized service
Xue‐Feng Jiang
Xue‐Feng Jiang
Information Management Department, School of Business, Zhejiang Wanli University, Zhejiang, People’s Republic of China
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-7883
Print ISSN: 0368-492X
© Emerald Group Publishing Limited
2004
Kybernetes (2004) 33 (2): 273–281.
Citation
Jiang X (2004), "Dynamically updating UIDB to implement personalized service". Kybernetes, Vol. 33 No. 2 pp. 273–281, doi: https://doi.org/10.1108/03684920410514210
Download citation file:
147
Views
New and popular articles
Suggested Reading
What is your Web 5.0 strategy?
Journal of Business Strategy (October,2008)
Web‐mining applications in e‐commerce and e‐services
Online Information Review (April,2008)
Applying SERVQUAL to Web sites: an exploratory study
International Journal of Quality & Reliability Management (November,2003)
From servicescape to “cyberscape”
Marketing Intelligence & Planning (May,2004)
Web Technologies for Commerce and Services Online
Library Hi Tech (November,2010)
Related Chapters
Temporal Dynamics in Multiteam Systems: An Integrative Perspective for Future Research and Practice
Team Dynamics Over Time
Chapter 10 Specific Factor Models and Dynamics in International Trade
Contemporary and Emerging Issues in Trade Theory and Policy
Working Together Revisited
Research in Organizational Change and Development
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
