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Purpose

The purpose of this paper is to utilize “Wuli‐Shili‐Renli (WSR)” system methodology to analyze complexity of knowledge and knowledge management and create models for knowledge management system (KMS) synthetically.

Design/methodology/approach

As a complex system, knowledge management should be analyzed and established by system methodologies. There are many system methodologies. Owing to WSR is characteristic of oriental culture; the paper introduces concept and working process of WSR system methodology in knowledge management from WSR perspective.

Findings

WSR system methodology can be used to analyze contents of WSR in KMS and to establish an effective KMS.

Research limitations/implications

How to define WSR in KMS is a little difficult for users.

Practical implications

A new approach for system analysis and establishment of a successful KMS.

Originality/value

The paper shows how the WSR system approach can integrate quantitative approach and qualitative analysis to analyze and establish a KMS synthetically.

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