Corrigendum: Assessment on health care service quality and patients’ satisfaction in Ghana

It has come to the attention of the publisher that the article Ampaw EM, Chai J, Liang B, Tsai S, Frempong J (2020), “Assessment on health care service quality and patients’ satisfaction in Ghana”. Kybernetes, Vol. 49 No. 12 pp. 3047-3068, doi: Link to the DOI, did not sufficiently report the details of the ethics approval for this research within the body of the manuscript. This research was approved by the Ethical Review Board of Koforidua Technical University on 20 June 2017 (KTU/DRI/ERB/17/001), and it was conducted following appropriate ethical guidelines. Prior to the implementation of the study, individuals who were willing to participate were given clear information regarding the research process, including the purpose of the study, the voluntary nature of participation, the use of the collected data for academic publication, and that the data collected would be treated confidentially. The Kybernetes author guidelines make it clear that authors have an ethical obligation and responsibility to conduct their research in adherence to national and international research ethics guidelines, as well as the ethical principles outlined by their discipline and any relevant authorities, and to be transparent about their research methods in such a way that all involved in the publication process may fairly and appropriately evaluate the work. The authors sincerely apologize for this mistake.