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Keywords: AROMAN
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Journal Articles
Proposing a novel combined passenger satisfaction measurement model
Available to Purchase
Journal:
Kybernetes
Kybernetes (2025)
Published: 10 April 2025
... method accounting for two-step normalization (AROMAN)–necessary condition analysis (NCA) trilateral procedure to weight the criteria, rank the alternatives and determine the must-have service attributes. Moreover, we executed a three-stage sensitivity analysis to validate the robustness of the findings...
