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Keywords: Decent work
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Journal Articles
Journal: Kybernetes
Kybernetes (2025) 54 (9): 4832–4849.
Published: 19 April 2024
... Customer orientation Deep acting Emotional intelligence Job satisfaction Surface acting Quality jobs Decent work A study by McKinsey and Company shows that, after positive experiences with service employees, more than 85% of customers buy more of a given product from the company, and more...

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