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Keywords: Ease of use
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Journal Articles
Journal: Kybernetes
Kybernetes (2015) 44 (1): 107–123.
Published: 12 January 2015
..., ease of use (EoU) are key antecedents of user satisfaction, and examine the mediating effects of EoU and benefits on satisfaction. Design/methodology/approach – A questionnaire was developed and distributed to a sample of 104 ERP users who were actively engaged in the ERP system implementation...

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