...Milad Yousefi; Moslem Yousefi; Masood Fathi; Flavio S. Fogliatto Purpose This study aims to investigate the factors affecting daily demand in an emergency department (ED) and to provide a forecasting tool in a public hospital for horizons of up to seven days. Design/methodology/approach...

... is to present a metamodel-based simulation optimization in an emergency department (ED) to allocate human resources in the best way to minimize door to doctor time subject to the problem constraints which are capacity and budget. Design/methodology/approach To obtain the objective of this research, first...